Order Policy

 

FOR GROUP ORDER (GO)

Upon checking out, you attest that you are 100% sure of buying. A cancellation fee equivalent to 50% of the total price of your order/s shall be paid should you wish to cancel your order.

Please input your correct information and order/s. We will not be liable to cases of wrong delivery address or such. Should your order/s will be returned to us due to wrong or incomplete address, you are required to pay another shipping fee before your item/s will be delivered to you again.

An automatic email will be sent to you once your order is confirmed. Please contact us in case that you did not receive an email. If you are using a Gmail account, the order confirmation email may be found under "Social" or "Promotions" inbox.

Please pay the exact amount ON or BEFORE the deadline. There will be no refund for excess payments made. Send your proof of payment by replying to your order confirmation email. Your order will be tagged as PAID once we receive your FULL payment. Otherwise, partial payment/s, will be reflected only to the masterlist. Please contact us in case that your order was not tagged as paid after full payment or your payment was not reflected in the masterlist within 24 to 48 hours after sending proof of payment. On the other hand, failure to send proof of payment one week after the DOP will result to automatic cancellation of your order/s and your payment will not be refunded to you.

A penalty fee of Php 50 per item should be made for each day of late payment. Failure to pay the aggregate amount of the total price of your order/s and the total penalty fee within one week after the DOP will result to automatic cancellation of your order/s. Further, you will be tagged and posted as bogus buyer/joy reserver and will be banned from this shop unless you pay the cancellation fee equivalent to 50% of the total price of your order/s.

If you're preferred courier is same day delivery, you are given a 30-day period from the date we contact you to book the delivery of your order. Failure to do so will result to automatic cancellation of your order without refund.

 

FOR ON HAND ITEMS

Product/s is/are on hand. However, order preparation will be done only every weekend

Cash on delivery is allowed. However, if you are ordering through our website and your preferred courier is Standard or Same day delivery, your order will be processed only on the earliest weekend after your payment. Send proof of payment by replying to your order confirmation email. Failure to pay within 7 days after your order (or failure to send proof of payment within 7 days after order) will result to automatic cancellation of your order.